Privacy Policy
Effective Date: [Insert Date]
At Getelectric, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our electricity purchasing platform.
Information We Collect
- Personal Information: Full name, email, phone number, address, and payment details.
- Meter Details: Meter number, distribution company, purchase history.
- Device & Usage Info: Browser type, device IP, IP address, and activity logs.
- Referral Data: Data collected through referral links and invited users.
How We Use Your Information
- To process electricity token purchases
- To send receipts, updates, and important service notifications
- To provide customer support and resolve disputes
- To analyze usage and improve user experience
- To comply with legal and regulatory obligations
Data Sharing & Disclosure
We do not sell or rent your personal information. We may share it with:
- Regulatory authorities (e.g., DisCos, payment processors)
- Service providers (e.g., SMS/email vendors)
- Legal entities if required by law or to protect our rights
Security
We implement industry-standard measures (such as AES-256 encryption and secure socket layers) to protect your data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access and update your personal data
- Request data deletion (subject to legal obligations)
- Opt-out of marketing communications
Cookies
We use cookies to personalize your experience and analyze site usage. You may adjust your cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy occasionally. Users will be notified of any major changes via email or in-app notifications.
Contact Us
If you have questions about this policy, email us at privacy@getelectric.com.